When an org makes physical widgets, it's costly to make a bunch of variations. It's costly to do it architecturally and in civic design, too. But in the case of curb-cuts and ramps-next-to-stairs, we managed to convince people in power that it was required.
➡️If your org creates digital, service, or civic solutions, it's nowhere near as costly to make variations.⬅️
Our fight now is to convince people in power. Across all fields, many thinking styles are not supported. 🙉 Those are the markets your org is ignoring.
indiyoung.com
What are thinking styles?
How do orgs use a mental model Skyline?